NORFOLK STATE UNIVERSITY
700 PARK AVENUE * NORFOLK, VIRGINIA * 23504
Robinson Technology Center (RTC)
Office:: (757) 823-9454     Fax: (757) 823-9229
Email: CompSci@nsu.edu

Computer Science Resources

FREQUENTLY ASKED QUESTIONS

TUTORING
  • Where can I get extra help with my class work?
  • Where can I get extra help with my class work?

    1. First check with your instructor/professor. Faculty members are willing to help you during office hours.
    2. If you need extra help, there are tutors available through the STARS office. Click here to visit their website (stars.nsu.edu)

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  • I'm a CSET major and I need help for the duration of the semester, where can I sign up for tutoring for my classes in my major?
  • I'm a CSET major I need help for the duration of the semester, where can I sign up for tutoring for my classes in my major?

    1. First check with your instructor/professor. Faculty members are willing to help you during office hours.
    2. If you need extra help, there are tutors available through the STARS office. You can set up multiple sessions to accomodate your needs. Click here to visit their website (stars.nsu.edu)

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    CS LABS AND ACCOUNTS
  • Who can use the Computer Science Labs in RTC? How do I get an account? Where are the Computer Science labs located? What are the Computer Science Laboratory hours? What are CS lab policies, and how do they affect me?
  • Who can use the Computer Science Labs in RTC?
  • The CS labs are accessible exclusively for Computer Science, Engineering and Technology Majors and those students currently enrolled in a Computer Science, Engineering or Technology course. The Graduate Computer Labs are for Graduate Computer Science Majors only. If you are a CS, Engineering or Technology Major/Minor or you are signed up for any CS, Engineering or Technology course this semester, you have an activated lab account for this semester. If for some reason your account is not active or you registered late in the semester, have your instructor email a request, to the lab staff, to have your lab account activated. It is important that you take action to rectify this issue early and have your account activated as soon as possible. In order to maintain our labs, we ask that all users/visitors adhere to lab policy.
  • How do I get a CS Lab account?
  • An account will be created for all Computer Science, Engineering or Technology majors and those students currently enrolled in a Computer Science, Engineering or Technology course. If you are a CS, Engineering or Technology Major/Minor or you are signed up for any CS, Engineering or Technology course this semester, you have an activated lab account for this semester. If for some reason your account is not active or you registered late in the semester, have your instructor email a request, to the lab staff, to have your lab account activated. It is important that you take action to rectify this issue early and have your account activated as soon as possible. NON-CSET Majors who are taking a CSET course: Your access to the CS labs will be limited to the semester in which you are enrolled in the CSET course(s) only.
    Where are the Computer Science labs located?
  • Computer Science Labs are located on the first, second, and third floors in the Robinson Technology Building.
  • What are the Computer Science Laboratory hours?
  • Click Here to See Laboratory Hours
  • What are CS lab policies, and how do they affect me?
  • Click Here to View the CS Lab Policies
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  • I have a CS lab account, but I can't log on, what's wrong?
  • I have a CS lab account, but I can't log on, what's wrong?

    Your account may be de-activated. If you have followed the CS Lab Policies and are either a CSET major or a currently taking a CSET course then your account should be actived. Have your professor contact the CS Staff and inquire about your account status. You will need to provide your NSU student ID# and name.

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  • Why can't I log in to the Computer Science Lab, but I can log into other computers across campus?
  • Why can't I log in to the Computer Science Lab, but I can log into other computers on campus?

    The CS Lab account and your NSU login are two seperate accounts. You must be either a CSET major or currently enrolled in a CSET course to be granted access to the computers in the CS Laboratories.

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    EMAIL/NSU WEBMAIL
  • Do I have an NSU email address? How do I set up my NSU Webmail(Email) Account? What happens if I've forgotten my password? I've tried accessing my account, but the system doesn't recognize me, what do I do?
  • Do I have an NSU email address? How do I set up my NSU Webmail(Email) Account? What happens if I've forgotten my password? I've tried accessing my account, but the system doesn't recognize me, what do I do?

    All NSU students have a NSU Webmail (email) account, but you have to activate it to access it. Because Webmail is web-based you will be able to access your email via the Internet using a browser such as Internet Explorer or Firefox. Click on http://www.nsu.edu/webmail to :

    • Read Webmail
    • Find Information about Webmail
    • Forgotten Password
    • Student Lookup

    If you need to activate your NSU Webmail account or are having problems activating your NSU Webmail account, or need your NSU Webmail password reset, you must contact this specific division:

    NSU Help Desk
    Marie V. McDemmond Center for Applied Research
    Room 103C
    Ph: (757) 823-8678   Fax: (757)823-8117
    helpdesk@nsu.edu

    Note: Bring your current NSU Student ID card.

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    BLACKBOARD
  • What is Blackboard? Do I have a Blackboard account How do I set up my Blackboard Account? What happens if I've forgotten my password? I've tried accessing my account, but the system doesn't recognize me, what do I do?
  • What is Blackboard? Do I have a Blackboard account How do I set up my Blackboard Account? What happens if I've forgotten my password? I've tried accessing my account, but the system doesn't recognize me, what do I do?

    Blackboard is an elearning (electronic learning) software package that provides instructors the ability to teach courses online (lecture and labs) as well as communicate to and with their students via the Internet. Accounts are set up specific to each course, so if you are not taking a Blackboard course or your instructor is not using Blackboard you do not need a Blackboard account. If you are taking a course through Blackboard, your instructor will more than likely set up your Blackboard account for that particular course. Contact your instructor if you are having trouble setting up your Blackboard account.
    Note: You must have an active NSU email account to communicate with instructors.

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